Skip to content

In fulfilling our mission, Casey House strives at all times to provide our services in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our services and allowing them to benefit from the same services, in the same place and in a similar way as other individuals.

Read the full policy here (PDF document)

Accessible Customer Service Standard pamphlet

We want your input

The ultimate goal of Casey House is to meet and surpass expectations while serving individuals with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way Casey House provides services to people with disabilities can be made by:

  • Mail to: Accessibility Working Group, 9 Huntley Street, Toronto, ON, M4Y 2K8 
  • E-Mail at 
  • Accessibility Feedback form (PDF), which can be mailed or left at the main reception at 9 Huntley Street
  • Verbally by contacting Supervisor of Volunteers, member of Accessibility Working Group at 419-962-4040 ext 202

All comments will be directed to the Accessibility Working Group. Individuals can expect to hear back in thirty days.