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Todd

What’s reassuring about going to Casey House is that you’re not just going back to a familiar building, but to the people who deliver the care. From the front receptionist to the nurses, there’s always someone there who I know and trust. There’s security and peace in that.

Todd, Casey House Client

I like how Casey House takes a tailored approach to providing care, on a patient-by-patient basis. The staff has a lot of sensitivity to cultural and personal needs and desires – and that’s what enables the patient to heal and regenerate. I’ve never seen a hospital that is as friendly an environment or feels as much like home. It’s like being with your favourite sisters and aunts and uncles and brothers. The staff takes the time to get to know you, and you sense that they care about you and are rooting for you to get better.

I like coming back and seeing the same people. From the front door to the top office and everywhere between, it goes right back to that family feeling. So what’s reassuring about going to Casey House is that you’re not just going back to a familiar building, but to the people who deliver the care. From the front receptionist to the nurses, there’s always someone there who I know and trust. There’s security and peace in that. You know they’ll take care of things and you don’t have to worry about anything but getting better. Even if there’s a struggle to wait for a test, or a wait to see a specialist… they take care of it for you, smooth it over. I don’t have to stress about making the appointments… it’s done.

I find it inspiring to see the creativity and innovation in the way the people at Casey House deliver care. They bring creativity to otherwise standard medical care, in an innovative program. It’s truly inspired healing.